Our products can be sent all over the world. The time of shipping varies with the distance of the shipment. And local carriers will also affect delivery time. Normally, the time of shipment to different areas are followings:
The UK: 4-6 Working days, Ireland: 7-10 Working days, other European countries: 5-7 working days.
The USA and Canada: 4-7 working days, other countries in North America 4-7 working days.
Australia and New Zealand: 3-4 working days, other countries in Oceania: 5-7 working days.
South America: 4-8 days.
East Asia and Southeast Asia: 2-4 working days, other Asian countries: 4-7working days.
Africa: 5-7 working days
Island countries on the ocean: 4-8 working days.
The above days are all working days, during the major holidays, the number of airport freight will increase and the transportation will be delayed. If you need this dress urgently, please contact us in advance and inform us of the date you need. We will arrange it for you as soon as possible.
The Shipping Fee
Our shipping costs depend on the total amount of your order and the country the dresses will be shipped to. Customers can check the exact shipping fee after they fill in the address on the checkout page.
We do not reimburse the customs duty charged by the country in which the customer is located. If there is a possibility that your country will charge customs duties, please state when you reply to the confirmation email. If there are any customs duties, please bear them by yourself.
Production and delivery time
We will deal with your order within 24 hours and inform our tailors to start making your dresses. So if you want to cancel the order, please contact us within 24 hours, we will charge for cancellation of orders over 24 hours because the fabric used for the dress has already been cut. Want detailed cancellation policy, please refer to our return and cancellation policy page. Generally, according to the complexity of the dresses, the required time are followings:
Bridesmaid dresses: 1-3 weeks.
Wedding dresses: 2-3 weeks.
The delivery time of swatches and ready-to-ship dresses depends on our inventory and they can be shipped within 48 working hours when we have sufficient stock.
After you understand the information above, you will better know how long it takes to get a dress. So we suggest you write a note or send us an e-mail to inform us of the date you want when you place an order. Then we can arrange the production better, and let you receive the dress as soon as possible.
Once your order has been sent out, the shipping address can not be changed. So if you want to change the shipping address, please inform us as soon as possible. If you have to change the address, we can help you contact the express company, but it will incur costs, which will be borne by the customer. We will inform you of the tracking number after delivery, and you can check and track the order on the official website
Placing an order earlier not only ensures that you have enough time, but also allows us to do it better.