Help Center

• PRODUCT

  Are your bridesmaid dresses made-to-order? Do you sell swatches? Why is my zipper sticky. What do I do? Where can I find men's accessories that match my dress? How do I ensure that all of my dresses are the same color? Why do I have to pay for a swatch? What is the difference between tulle and chiffon? Is there a color shade variance between the different dress fabrics? Do i need a bra with my dress?
   

• PLACE AN ORDER

  ★ When should I place an order? How do I measure myself? Order swatches How can I make sure that the bridesmaid dresses I ordered are the same color? Are the colors of different fabrics also the same? How can I clean my dress?

• SIZE

  How do i choose my size ? How do I measure myself? Standard size and custom size Can I change the design? How to choose a dress in custom size? Can I return my dress in custom size? I have a large bust. Are there specific styles you recommend? Do you charge more for plus sizes?

• RETURNS, EXCHANGE, CANCELLATIONS

  Our return policy Cancellation & Change Policy Return Process
   

• SHIPPING

  Where do you ship to? When will I receive my order? I want to receive my order faster Change shipping address The shipping fee What should I do if I don't receive my package?

STYLING

• How to create a Criss-Cross Back for our convertible gowns How to create a Twisted Back for our convertible gowns How to create a Triangle Back for our convertible gowns How to create a T-Back for our convertible gowns How to create a Neck Bow for our convertible gown How to create a V-Neck for our convertible gowns How to create a Buckle Back for our convertible gowns
• How to make a Twisted One Shoulder style for our convertible gowns How to make a Cold Shoulder style for our convertible gowns How to make a Solo Sleeve style for our convertible gowns How to make a One Shoulder style for our convertible gowns How to make a Criss-Cross Halter style How to make a Grecian Halter style for our convertible gowns How to make a High Halter style for our convertible gowns
• How to make a Thin Strap Halter style for our convertible gowns How to make a Halter style for our convertible gowns How to make Criss Cross Cap sleeves for our convertible gowns How to style the Draped Off the Shoulder look for our convertible gowns How to style the Off the Shoulder look for our convertible gowns How to make Butterfly Sleeves for our convertible gowns How to make Cap Sleeves for our convertible gowns